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THE ORDER PROCESS

Read the following guidelines and contact us.


Order process

 - Contact us via e-mail info@portret.si.

Include:

  • The size and technique of the portrait you are ordering (if you haven't yet decided, we are here to help)
  • The number of people on the portrait
  • The occasion you need the portrait for
  • The due date
  • Your contact information

 - We will contact you as soon as possible, send you our offer for the commission and all the extra information. We will also check the available dates for commissions and let you know.

- Send us the photographs you wish are used in the portrait. We suggest you choose quality, original photos which have not been sent to you via social networks or taken with the front camera of a mobile phone.

- When the commission is agreed upon, you confirm the commission by paying 30% of the final price in advance.

- If there are any uncertainties, we will contact you before starting to work on your portrait.
- When the portrait is finished, we will send a preview of the portrait to your e-mail. At this point, any corrections are still possible. After the portrait is confirmed and approved by you, it is sprayed with a fixative and corrections are no longer possible.

- The portrait is sent via regular mail, safely packed.

- We prefer you provide the frame yourself so that it doesn't break during shipping.

 



KONTAKT IN POVPRAŠEVANJE

Dolores Ponoš

Ulica mesta grevenbroich 13

3000 Celje